Dahua-CCTV is a Retail and installations company. We do not resell to installers/resellers or give any telephone support or technical advise. If your query is relating to the above please contact the retailer whom you have purchased the device to uphold their support for the product you have purchased with them.
On site and remote support is a service we offer to our clients at a fee. Installations and callouts please book via email with as much info as possible.